How to reset your Victory Digital password

If you have forgotten your Victory Digital client dashboard password, you can reset it yourself in a couple of minutes. Here is how the process works and what to do if you get stuck.

Reset your password using the forgot password link

Go to https://clients.victory.digital/ and look for the link that says Forgot Password or Reset Password, usually below the login form. Click it and you will be asked for the email address you use to log in.

Enter your email address and click Send Reset Link. Within a few minutes you should receive an email from Victory Digital with a link to set a new password. The link expires after a set period, usually an hour, so check your inbox promptly, and your spam folder if nothing arrives.

Click the link in the email and you will be taken to a page where you can choose a new password. Pick something you have not used before, ideally at least 12 characters long with a mix of letters, numbers and symbols. Avoid obvious choices like your business name or a simple word followed by a single number. Once you have entered and confirmed your new password, you can log in straight away with it. The dashboard will use the new password going forward, so update any saved passwords in your browser or password manager.

What to do if the reset email does not arrive

If you do not receive the reset email within five minutes, check your spam or junk folder first. Some email providers mark automated messages from new senders as spam. If it is not there either, make sure you are entering the correct email address, the one that was used when your account was created. A typo in the email field means the reset link goes nowhere useful.

If you still cannot find the email, contact the team at [email protected] and we can trigger a manual reset for you. Include the email address you use for the dashboard so we can locate your account quickly.

What to do if you are locked out

If you have tried to log in too many times with the wrong password, the dashboard may temporarily lock your account as a security measure. This lock usually clears after 15 to 30 minutes. If you are still unable to log in after waiting, use the forgot password link above to reset your password and that will also clear the lock.

If you are an admin on the account and cannot log in, another admin can check the Team Members section to verify your account is active. If you are the only admin and you are locked out, email [email protected] for help. If you are not sure who the other admins are, ask the person who originally set up your account or the team who onboarded you.

How to keep your dashboard account secure

Use a strong password that you do not reuse on other websites. If you think your account may have been compromised, reset your password immediately using the steps above and let the team know at [email protected] so we can review recent activity on the account. It is also worth checking the Team Members list to make sure no unexpected users have been added.

If you need help with your password or anything else on the dashboard, email [email protected].