How to add team members to your Victory Digital dashboard
Your Victory Digital client dashboard can hold more than one user. Adding team members means everyone involved in your marketing can see the same rankings, AI visibility scores, reports and activity without sharing a single login. Here is how to invite people, what each access level lets them do, and how to remove someone when they leave.
What you need before you start
You need to be an administrator on the dashboard. The first person to log in is usually set as an admin when the account is created, and admins are the only people who can add, edit or remove team members. If you are not sure whether you have admin rights, check with the person who set up the account or email [email protected].
How to invite a team member
Log in to the dashboard at https://clients.victory.digital/. Go to Settings or Account Management (the label depends on your dashboard version, but it is always in the top-right menu) and select Team Members or Manage Users.
Click Add Team Member or Invite User. You will be asked for the person's name and email address. Use their work email where possible, because the invitation link is sent there and expires after 72 hours.
Choose the access level. Standard access lets the person see everything except billing and user management. Read-only access limits them to viewing reports, rankings and activity without the ability to make changes. Admin access gives full control, including the ability to add and remove other team members. For most colleagues, Standard access is the right fit: they can do everything they need day to day without accidentally changing dashboard settings.
Click Send Invitation. The new team member receives an email with a link to set their own password and log in. Once they have done that, they appear in your Team Members list and can start using the dashboard straight away.
What each access level can do
Standard users can view rankings, AI visibility scores, reports and the activity feed. They can also download data and export reports. This is the best level for marketing managers, in-house SEO specialists and anyone who needs to monitor progress and make decisions from the data.
Read-only users can see the same data but cannot export reports or make any changes. Read-only is a good fit for directors, external stakeholders or people who just need periodic visibility without hands-on involvement.
Admin users have the same permissions as a Standard user plus the ability to invite and remove team members, change access levels and manage billing. Keep admin rights to a small number of trusted people to reduce the risk of accidental changes.
How to change or remove access
If someone's role changes, go to the same Team Members section, find the person and select Edit. You can change their access level without re-inviting them. The change takes effect immediately.
When a team member leaves your organisation, remove them from the dashboard. Find the person in the Team Members list, click Remove or Deactivate, and confirm. They lose access immediately and cannot log in again. If you ever need to reinstate them, you send a fresh invitation from the same page.
If you run into any issues or need an access level that is not listed, email [email protected] and the Victory Digital team can help.
What are your Feelings?
Share your reaction
Click a reaction to share how useful this article was.