What to expect from your Victory Digital account: reporting, communication and support

When you work with Victory Digital, we aim to be as transparent as possible. That means regular reporting, clear communication and a support channel that actually responds. Here is what you can expect from your account, from day one onwards.

## Monthly SEOSEO stands for Search Engine Optimisation — the practice of improving a website's visibility in search engine results pages. reports

Every month we produce a full SEOSEO stands for Search Engine Optimisation — the practice of improving a website's visibility in search engine results pages. report for your account. It covers keyword rankings, organic impressions and clicks, technical health checks and visibility scores from Metrona. The report is delivered as a PDF and is also available on the client dashboard under Latest SEOSEO stands for Search Engine Optimisation — the practice of improving a website's visibility in search engine results pages. Reports. If you have set up automated email delivery, it lands in your inbox on the same date each month.

Each report includes a summary of what changed and why, so you can see whether movements are part of a normal trend or something that needs attention. We also flag any Google algorithm updates that affected your site in the period.

You can read a full walkthrough of how to understand every section of the report in our guide to reading your latest SEOSEO stands for Search Engine Optimisation — the practice of improving a website's visibility in search engine results pages. report. If you need to adjust who receives the reports, the dashboard lets you manage recipients from the settings page.

## Client dashboard access

Your Victory Digital client dashboard is the central hub for all your account data. You can access it at https://victory.digital/client-dashboard. Once you log in, you can see:

• Keyword rankings with position history over time
• Organic traffic trends from Google Search Console
• AI visibility scores from Metrona (which AI engines mention your brand)
• Your latest and historical SEOSEO stands for Search Engine Optimisation — the practice of improving a website's visibility in search engine results pages. reports
• Billing and invoice history

If you have not set up your dashboard yet, our setup guide walks you through first login, connecting Google Search Console and navigating each section for the first time.

## Metrona AI visibility tracking

All Victory Digital SEOSEO stands for Search Engine Optimisation — the practice of improving a website's visibility in search engine results pages. clients get access to Metrona, our AI search visibility platform. Metrona checks whether your brand is cited by ChatGPT, Gemini, Perplexity, Claude and other AI engines, and tracks how that visibility changes over time. You can see your Metrona score on the client dashboard under the AI Visibility section, and read our guide to interpreting the Metrona score if you are new to the platform.

## Communication cadence

Beyond the monthly report, here is the typical communication schedule:

• Monthly report email: automated delivery on a fixed date each month
• Quarterly review call: a strategy review where we go through the last three months of performance, discuss content plans and adjust priorities
• Ad hoc updates: if we spot a Google algorithm update, a technical issue or an opportunity that needs quick action, we let you know outside the regular cycle
• Content approvals: when we produce content for your account, we send it to your Content Submission Thread on Discord for review before publication

If you need to speak to your account manager between scheduled touchpoints, the quickest way is via Discord or email. Most queries get a same-day response.

## Getting support

The fastest way to get help with your Victory Digital account is through our support channels:

• Discord: your account's dedicated Discord channel is the best place for quick questions, content approvals and day-to-day requests. The team monitors it during working hours.
• Email: [email protected] for billing, account changes or anything that needs a formal record
• Client dashboard support: if you hit a technical issue on the dashboard, you can raise it through the support section

For billing queries, the invoices section on the client dashboard shows your payment history and lets you download PDF copies. If you need to update your payment method or query a charge, email [email protected] with your account name and we will handle it.

If you need help with SEOSEO stands for Search Engine Optimisation — the practice of improving a website's visibility in search engine results pages. results and how to grow your online presence, contact the Victory Digital team at https://victory.digital/to learn how our services can help.