Victory Digital Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

By using our website or services, you agree to the practices outlined in this Policy.

1. About Us

Victory Digital Ltd is a company registered in England and Wales (Company No: 11217333), offering WordPress plugins, a client dashboard, and digital marketing services including SEO, social media marketing, PPC advertising, content creation, and website development.

For any questions regarding this Policy, you can contact us at:

Email: [email protected]
Postal Address: 1 Enterprise Road, Barnstaple, EX31 3XB

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, billing address.

• Account Details: Username, password (hashed), and subscription information for our client dashboard.

• Payment Information: Processed securely via our third-party payment processors; we do not store card details.

• Marketing Data: Preferences for receiving marketing communications.

• Website Usage Data: IP address, browser type, device information, browsing actions through cookies and analytics.

• Project Data: Information you voluntarily provide relating to marketing projects or website development.

3. How We Collect Information

We collect information through:

• Forms you complete on our website.

• Communications with us by phone, email, or otherwise.

• Orders placed through our website.

• Automated technologies like cookies when you browse our site.

4. How We Use Your Information

We use your personal data to:

• Process and deliver plugin purchases and subscriptions.

• Provide access to and manage your client dashboard account.

• Deliver our digital marketing services to you.

• Respond to enquiries and provide customer support.

• Manage our business operations, including billing and administration.

• Improve our website, products, and services through analytics.

• Send marketing communications (where you have opted-in).

• Comply with legal obligations.

5. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Contractual necessity: To fulfil contracts with you.

• Consent: Where you have given consent (e.g., for marketing emails).

• Legitimate interests: For business operations, service improvement, and fraud prevention.

• Legal obligation: To comply with applicable laws.

6. Sharing Your Information

We may share your information with:

• Payment processors (e.g., Stripe, PayPal).

• Professional service providers (e.g., hosting companies, CRM platforms).

• Subcontractors working on your projects (bound by confidentiality agreements).

• Government bodies where required by law.

We do not sell your personal data to any third party.

7. International Data Transfers

Where our service providers operate outside the UK, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Policy, including legal, accounting, or reporting requirements.

Customer account data will be retained for as long as you maintain an active account or subscription, and for six (6) years thereafter for tax and compliance purposes.

9. Your Rights

Under UK GDPR, you have rights including:

• Access to your personal data.

• Correction of inaccurate data.

• Deletion of your personal data (“right to be forgotten”).

• Restriction or objection to processing.

• Data portability.

• Withdrawal of consent at any time (for marketing).

To exercise your rights, please contact us at [Insert Contact Email].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data is being misused.

10. Marketing Communications

You can opt-in to receive marketing communications from us.
You can unsubscribe at any time by following the unsubscribe link in any marketing email or by contacting us directly.

11. Cookies and Analytics

We use cookies and similar technologies to collect website usage data and improve our services.

You can control cookies through your browser settings. For more information, see our [Cookie Policy] (if you have one; if not, I can draft it too).

12. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and, where appropriate, notified to you by email.

Please review this page periodically for updates.